AT THE HOTEL

With a Reservation / 予約がある場合

1. I'd like to check in, please.

• Japanese: チェックインをお願いします。]

• Reading: Chekku-in o onegai shimasu.

2. I have a reservation under [Name].

• Japanese: 〇〇という名前で予約しました。]

• Reading: [Name] to iu namae de yoyaku shi-mashi-ta.

Without a Reservation / 予約がない場合（空室確認）

1. Hello. Do you have any rooms available for tonight?

• Japanese: こんにちは。今晩、空いているお部屋はありますか？

• Reading: Konnichiwa. Konban, aite iru o-heya wa ari-masu ka?

2. Is there a vacancy for one person?

• Japanese: 一人ですが、部屋はありますか？

• Reading: Hitori desu ga, heya wa ari-masu ka?

Stating Your Stay / 宿泊数を伝えるとき

1. I'll stay for [number] night(s).

• Japanese: 〇〇泊します。[2]

• Reading: [Number]-haku shi-masu.

🔑 Key Vocabulary / 単語

1. チェックイン (Chekku-in) = Check-in

2. 予約 (Yoyaku) = Reservation

3. 空き部屋 / 空室 (Aki-heya / Kūshitsu) = Vacancy / Available room

4. 〜泊 (Haku / Paku) = Counter for nights stayed

🗓️ How to Express Length of Stay / 宿泊数の言い方

• 1 night: 1泊 (Ip-paku)

• 2 nights: 2泊 (Ni-haku)

• 3 nights: 3泊 (San-haku)

💡 Tip: Know Before You Check-In / チェックイン時のマナーとコツ

• Taking Off Your Shoes: In traditional Ryokans or Minshukus, you must remove your shoes at the entrance. Look for the raised step (Agari-kamachi)—this marks the boundary between the outside world and the indoor space.

• Early Arrival: Standard check-in time is usually around 3:00 PM. If you arrive early, ask the front desk: "Could you keep my luggage, please?" so you can explore the area unencumbered!

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Inquiring About Room Facilities & Amenities / 設備やアメニティを確認するとき

1. What is the Wi-Fi password?

• Japanese: Wi-Fiのパスワードは何ですか？

• Reading: Waifai no pasuwādo wa nan desu ka?

2. Could I get extra towels, please?

• Japanese: タオルを追加でいただけますか？

• Reading: Taworu o tsuika de itadake-masu ka?

3. Can I wear this yukata outside the room?

• Japanese: この浴衣は部屋の外で着てもいいですか？

• Reading: Kono yukata wa heya no soto de kite mo ii desu ka?

🔑 Key Vocabulary / 単語

1. アメニティ (Ameniti) = Amenities

2. 浴衣 (Yukata) = Japanese cotton kimono / nightwear

3. 清掃 (Seisō) = Room cleaning

4. 追加 (Tsuika) = Extra / Additional

💡 Tip: Room Rules & Yukata Etiquette / 部屋と館内着のマナー

• Yukata & Nightwear Rules: Most hotels provide nightwear or Yukata. In a traditional Ryokan, it is common to wear a Yukata in all areas, including the lobby and dining room. However, in modern city hotels, provided sleepwear is strictly for room use only.

• Eco-Cleaning Rules: Many hotels skip daily full-room cleaning unless requested. Look for a door magnet or sign to indicate if you would like your towels replaced or your room cleane].

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Selecting Dinner Time / 夕食の時間を決めるとき

1. What time would you like to have dinner? We have times available at 6:00, 7:00, or 8:00.

• Japanese: 夕食は何時が宜しいですか？時間は6時、7時、8時の中からお選びいただけます。

• Reading: Yūshoku wa nan-ji ga yoroshii desu ka? Jikan wa roku-ji, shichi-ji, hachi-ji no naka kara o-erabi itadake-masu.

2. At 7:00, please.

• Japanese: 7時でお願いします。

• Reading: Shichi-ji de onegai shimasu.

During Meals & Requests / 食事中のリクエスト

1. Could I get a wet towel (oshibori), please?

• Japanese: おしぼりをいただけますか？

• Reading: O-shibori o itadake-masu ka?

2. Could I have a fork, please?

• Japanese: フォークをいただけますか？

• Reading: Fōku o itadake-masu ka?

3. Do you have hot drinks / cold drinks?

• Japanese: 温かい飲み物（冷たい飲み物）はありますか？

• Reading: Atatakai nomimono (tsumetai nomimono) wa ari-masu ka?

4. In addition to the course, could I get one serving of this à la carte item?

• Japanese: コースとは別に、このアラカルトを1人前いただけますか？

• Reading: Kōsu to wa betsu ni, kono a-ra-karuto o hitori-mae itadake-masu ka?

5. Could we have extra small plates for everyone, please?

• Japanese: 取り皿を人数分お願いします。

• Reading: Tori-zara o ninzū-bun onegai shimasu.

🔑 Key Vocabulary / 単語

1. 夕食 / 朝食 (Yūshoku / Chōshoku) = Dinner / Breakfast

2. おしぼり (O-shibori) = Wet hand towel

3. 取り皿 (Tori-zara) = Small sharing plates

4. アラカルト / 単品 (A-ra-karuto / Tanpin) = À la carte item

5. 1人前 (Hitori-mae) = One portion / serving

6. 温かい / 冷たい (Atatakai / Tsumetai) = Hot / Cold

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Asking for Luggage Storage / 荷物を預けるとき

1. Could you keep my luggage, please?

• Japanese: 荷物を預かってもらえますか？

• Reading: Nimotsu o azakatte morae-masu ka?

2. There are three pieces of luggage in total.

• Japanese: 預ける荷物は全てで3つです。

• Reading: Azakeru nimotsu wa subete de mit-tsu desu.

3. My name is [A], but in two days, [B] will come to pick up the luggage.

• Japanese: 私の名前は[A]ですが、2日後に[B]という名前の人が荷物を取りに来ます。

• Reading: Watashi no namae wa [A] desu ga, futsuka-go ni [B] to iu namae no hito ga nimotsu o tori ni ki-masu.

Luggage Forwarding (Takkyūbin) / 宅急便（配送）を頼むとき

1. Can I send my luggage to the next hotel (or airport)?

• Japanese: 次のホテル（または空港）まで荷物を送れますか？

• Reading: Tsugi no hoteru (matawa kūkō) made nimotsu o okure-masu ka?

2. Could I have a luggage forwarding form, please?

• Japanese: 宅急便の伝票をいただけますか？

• Reading: Takkyūbin no denpyō o itadake-masu ka?

🔑 Key Vocabulary / 単語

1. 荷物 (Nimotsu) = Luggage / Baggage

2. 預ける (Azakeru / Azakatte) = Store / Keep

3. 宅急便 (Takkyūbin) = Luggage forwarding service

4. 伝票 (Denpyō) = Shipping form / Slip

🧳 Counting Luggage Pieces / 荷物の数の言い方

• 1 piece: 1つ (Hito-tsu)

• 2 pieces: 2つ (Futa-tsu)

• 3 pieces: 3つ (Mit-tsu)

• 4 pieces: 4つ (Yot-tsu)

💡 Tip: Luggage Forwarding (Takkyūbin) / 宅急便手配のヒント

• Hands-Free Travel: Most hotels in Japan can help send your heavy suitcases directly to your next destination or major airport (like Haneda or Narita) using Takkyūbin services. Just ask at the front desk for a form.

• Timing: It usually takes 24 to 48 hours for luggage to arrive at the next hotel or airport. Always pack an overnight bag with essential clothes, toiletries, and valuables for the transition period!

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Checking Out & Payment / チェックアウト・精算

1. I'd like to check out, please.

• Japanese: チェックアウトをお願いします。

• Reading: Chekku-auto o onegai shimasu.

2. I paid when I booked, but are there any additional charges?

• Japanese: 予約の時に支払っていますが、そのほかでかかった費用はありますか？

• Reading: Yoyaku no toki ni shiharatte imasu ga, sono hoka de kakatta hyō wa ari-masu ka?

3. Can I split the payment between cash and credit card?

• Japanese: 支払いを現金とクレジットカードに分けることはできますか？

• Reading: Shiharai o genkin to kurejitto kādo ni wakeru koto wa deki-masu ka?

Payment Methods & Receipts / 支払い方法・領収書

1. Can I pay with electronic money?

• Japanese: 電子マネーで支払うことはできますか？

• Reading: Denshi manē de shiharau koto wa deki-masu ka?

2. Could I have a receipt, please?

• Japanese: 領収書をいただけますか？

• Reading: Ryōshūsho o itadake-masu ka?

🔑 Key Vocabulary / 単語

1. チェックアウト (Chekku-auto) = Check-out

2. 精算 / 支払い (Seisan / Shiharai) = Settlement / Payment

3. 追加料金 (Tsuika ryōkin) = Additional charges

4. 領収書 (Ryōshūsho) = Receipt / Tax invoice

5. 入湯税 (Nyūyoku-zei) = Bath tax (local hot spring tax)

6. 分ける (Wakeru) = Split / Divide 

💳 Expressing Payment Methods / 支払い方法の表現

• Credit Card: クレジットカード (Kurejitto kādo)

• Cash: 現金 (Genkin)

• Electronic Money / QR Code: 電子マネー / コード決済 (Denshi manē / Kōdo kessai)

💡 Tip: Check-Out & Onsen Bath Tax / チェックアウト時の注意点とヒント

• Onsen Bath Tax (Nyūyoku-zei): Even if you have pre-paid for your stay online, hot spring hotels and ryokans in Japan charge a local Bath Tax (usually 150 JPY per person per night). This small fee is collected at the front desk upon check-out.

• Incidental Charges: Drinks from the room's mini-bar, private bath reservations, or extra meals are settled during check-out. Asking "Are there any additional charges?" helps ensure a smooth final transaction.

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